If you’d like further information about KMQ-Vision and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
Please read our FAQ before sending us a message.
WHAT CREDIT CARDS DO YOU ACCEPT?
We accepts VISA, MasterCard and American Express. Be sure to enter your exact billing information (first and last name, middle initial, billing address, credit card #, expiration date and cvv – 3 or 4 digits code on the card).
DO YOU CHARGE TAX?
Sales tax is charged only to the residents in FL unless it is for resale. All other recipients of orders shipped to other states are responsible for complying with state and local tax laws. In order for your order to be tax exempt…
1. For Florida residents – You need to give us the update FL Resale Tax Certificate #.
2. For Out of Country accounts – Please contact us directly with your order. You’ll need to provide a copy of your passport, business card & I-94 U.S. Entry Form (for the walk-ins).
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. KMQ Imports, Inc. reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. If the Shipping Address if different from the Billing Address, please notify your credit card issuing bank to add the shipping address as an alternative address (in addition to the billing address) to expedite the payment process. Otherwise, your order will be held for your further confirmation of the valid shipping address that your credit card issuing bank has on record. We appreciate your understanding and cooperation of avoiding the fraudulent usage of credit card.
DEFECTIVE PACKAGES RECEIVED
If you find the package(s) get(s) damaged upon delivery. Please inform the carrier’s driver immediately and make sure to document the claim at their facility. Please do take pictures of the damaged areas and do not throw away the original packing box(es) for future claim use. WE ARE NOT LIABLE FOR THE CARRIER’S DELAYS OR DAMAGE DURING TRANSPORTATION.